Reference

Deposits, Withdrawals and Verification on ibc003

Your ibc003 account connects directly to Touch 'n Go eWallet, Boost, GrabPay, DuitNow and FPX — the payment rails already on your phone. Fund your balance, request a withdrawal or complete account verification through the same cashier page, available where local law permits.

Touch 'n Go eWalletBoostGrabPayDuitNow & FPXSecure Verification
ibc003 Deposits, Withdrawals and Verification on ibc003
ibc003 Verifying Your ibc003 Account

Verifying Your ibc003 Account

Account verification is how we confirm that your ibc003 profile belongs to you — and that withdrawals go to the right person. The process involves uploading a copy of your MyKad or passport and, in some cases, a recent proof of the payment method you use. Verification is a one-time step; once your documents are reviewed and accepted, your account is cleared

for withdrawals without repeating the process. Submitting clear, unedited images speeds things up considerably. If the review team needs clarification, they will reach out via the contact method on your profile — keep that detail current.

  • Upload your ID — Submit a clear photo of your MyKad (front and back) or a valid passport through the verification section in your account settings.
  • Confirm your payment method — If requested, provide a screenshot or statement showing your name matches the Touch 'n Go eWallet, Boost, GrabPay or bank account you intend to use.
  • Wait for review — Our team reviews submissions during operating hours. You receive a notification at your registered contact once the check is complete.
  • Start withdrawing — With verification cleared, your account can process withdrawal requests without repeating the document step each time.
ibc003 Requesting a Withdrawal from ibc003

Requesting a Withdrawal from ibc003

Withdrawal requests go through the same cashier page you use for deposits. Pick the channel you want your funds to reach — DuitNow, FPX, Touch 'n Go eWallet or Boost — and enter the amount. Before a withdrawal is processed, our team checks that the account name on your ibc003 profile matches the registered name on the payment method you have selected.

This matching step is there to protect your funds; it is straightforward if your profile details are already up to date. We handle requests in the order they arrive, and you can track status from the transactions section of your account.

  • Go to the withdrawal page — Inside your account, open the cashier and select the withdrawal tab.
  • Choose your payout channel — Select DuitNow, FPX, Touch 'n Go eWallet or Boost — whichever account you want the funds sent to.
  • Enter the amount — Type in the amount you want to withdraw. The cashier will show the minimum and any per-request limit applicable to your method.
  • Await verification clearance — Our team reviews the request against your verified account details before releasing funds. You can check status in the transactions history tab.
ibc003 Putting Money into Your ibc003 Balance

Putting Money into Your ibc003 Balance

Adding funds starts at the cashier page inside your account — not a separate app, just one tap from the lobby. Choose from Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX; each channel follows the same short flow. The amount lands in your ibc003 balance once the transfer confirms on the payment side. There are no platform-added fees on our end,

and the cashier page shows the minimum for each method before you commit. Players in Kuala Lumpur and across Malaysia use these same channels daily, so the flow is tested and familiar.

  • Open the cashier — Log in to your ibc003 account and tap the deposit button at the top of the lobby page.
  • Pick your payment channel — Select Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX from the method list shown.
  • Enter the amount and confirm — Key in your deposit amount — the cashier displays the minimum for the method you chose — then approve the transfer in your payment app.
  • Balance updates — Once the payment channel confirms the transfer, your ibc003 balance reflects the new amount and you can head straight to the lobby.
PAYMENT METHODS

Payment Channels We Accept

We support the payment options Malaysia uses every day — from e-wallets already on your phone to direct online banking. All channels listed here are available where local law permits, and each one feeds directly into your ibc003 account balance without routing through a third-party processor.

Touch 'n Go eWallet Send funds directly from your TNG eWallet app. The cashier shows the account reference; confirm with your TNG PIN and the balance updates on our side.
Boost Use your Boost wallet balance to fund your ibc003 account. Follow the transfer prompt in the cashier and approve from within the Boost app.
GrabPay Link your GrabPay wallet for deposits. Select GrabPay in the cashier, enter the amount and authorise through the Grab app on your device.
DuitNow Transfer via DuitNow using the account reference we display at checkout. Works across banks that support DuitNow in Malaysia.
FPX Pay direct from Maybank2u, CIMB Clicks or other FPX-enabled banks. Select your bank, log in and authorise the transfer without leaving the cashier flow.

Banking Questions We Hear Often

Below are the questions our account team receives most frequently about deposits, withdrawals and verification on ibc003. If your situation is not covered here, reach out to us through live chat or the support contact on your account page.

Touch 'n Go eWallet, Boost and GrabPay all follow a short in-app confirm step. Each clears once the wallet confirms the transfer — usually within the same session.

The cashier page displays the minimum for each method before you enter an amount. Check the Touch 'n Go eWallet option there; we do not publish a separate schedule outside the cashier.

Most delays come down to a name mismatch between your ibc003 profile and your payment account, or a pending verification step. Check the transactions tab and contact support if status does not update.

Yes. Verification is required before the first withdrawal. Once your MyKad or passport and payment method are confirmed, subsequent withdrawals process without repeating the document step.

We aim to return funds to the same channel used for deposits. If you need to change your payout method, contact our support team before submitting the withdrawal request.

Keep your bank transfer reference number. Share it with our support team via live chat and we will trace the transaction on our end and update your balance accordingly.
Reference

ibc003 Deposits & Withdrawals

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.