Verifying Your ibc003 Account
Account verification is how we confirm that your ibc003 profile belongs to you — and that withdrawals go to the right person. The process involves uploading a copy of your MyKad or passport and, in some cases, a recent proof of the payment method you use. Verification is a one-time step; once your documents are reviewed and accepted, your account is cleared
for withdrawals without repeating the process. Submitting clear, unedited images speeds things up considerably. If the review team needs clarification, they will reach out via the contact method on your profile — keep that detail current.
- Upload your ID — Submit a clear photo of your MyKad (front and back) or a valid passport through the verification section in your account settings.
- Confirm your payment method — If requested, provide a screenshot or statement showing your name matches the Touch 'n Go eWallet, Boost, GrabPay or bank account you intend to use.
- Wait for review — Our team reviews submissions during operating hours. You receive a notification at your registered contact once the check is complete.
- Start withdrawing — With verification cleared, your account can process withdrawal requests without repeating the document step each time.